www.nocustomerservice.com
     Home      Press/Media      Consultants     Business & Organisations    
FEEDBACK   TERMS OF SERVICE   FAQ   SEARCH    
Register your complaints about bad service
See other complaints about bad customer service.
Make changes to your previous complaints
Share your experiences of bad customer service
The process of registering your complaint
Nine rules of good customer service
What's happening in the customer service world
Taking your complaint back to the company and other alternatives
Nine rules of good service
Purchase nocustomerservice.com services and products
How to contact us if you have something you wish to tell us about the site
Have some fun being angry about bad service
Have you been unhappy about service in the last month? Complete out short poll
Surprise the company with an official bad service award
 
 

Welcome to the Business & Organisations page

nocustomerservice.com is a truly independent web-based site for information and data exchange about bad service experiences of ordinary pavement walking, wallet-carrying customers of all sorts of products and services. You can access this information.

Your business or organisation may be operating in the challenging public sector or in the equally challenging private sector. Whether large or small, you know that your users or customers are the reason for your existence. No matter what profit you return to your shareholders, if you do not have customers ready to separate money from their wallet and drop it into your till (by whatever means), you will rapidly not have a business.

For the public sector, your users (many of whom are on a user-pays basis), may be dissatisfied with the services you provide. Because these services are paid for by taxpayers, dissatisfaction (and anger) can cause such disruption to your core business that you can be seriously impeded from delivering any responsive and cost effective services at all.


Actionable Information

Do you conduct satisfaction surveys which gives you information which infuriates your staff and leaves you confused about just what you can do to improve services in the eyes of your customers?

Find out what customers really believe about your business or organisation. You can also find out about other business or organisations in your industry.

For a fee, you will be able to access the data analysis of the complaints published on this independent site.


Why nocustomerservice.com?

Did you know that customer satisfaction is the second most measured business indicator after profit and loss?

1. Daily you hear from friends, colleagues and family about the dissatisfaction with service they have received.

2. Often they are angry because the business or organisation did not want to hear their expressions of dissatisfaction.

3. Do your customers say that about your business or organisation?

4. If your customers are bringing their complaints to this site you need to know.

5. You may want your customers to come direct to you with their complaints and you can advertise that fact at this site?